Privacy Policy

Last updated: January 2024

InsightAI Technologies Inc. ("InsightAI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

We collect information you provide directly to us, including:

Account information (name, email address, company name)
Usage data and interaction logs with our AI platform
Communications you send to us
Payment information (processed securely through third-party providers)

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent security incidents

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. Your data is stored on secure servers located in Canada, and we comply with applicable Canadian privacy laws including PIPEDA (Personal Information Protection and Electronic Documents Act).

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. AI conversation data and memory are retained according to your subscription plan settings.

5. Your Rights

You have the right to:

Access and receive a copy of your personal data
Request correction of inaccurate data
Request deletion of your personal data
Withdraw consent where processing is based on consent
Lodge a complaint with a supervisory authority

6. Third-Party Services

Our platform integrates with third-party AI providers (such as Anthropic and OpenAI) to deliver our services. These providers have their own privacy policies governing the use of data processed through their systems.

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

InsightAI Technologies Inc.
Toronto, Ontario, Canada
Email: privacy@insightai.life